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Team Assistant Vacancy


Working Hours - Monday to Friday, 09:00 – 18:00

Location: White Lion Street, Islington

Contract Type – Full-time, Permanent

Salary – Competitive

25 days holiday plus bank holidays

The Team Assistant is responsible for the day-to-day administrative side of the business working for a team of portfolio managers. You will be typing, undertaking mail merges, answering the phone, directing calls, dealing with clients and contractors, arranging meetings and appointments, updating spreadsheets and preparing weekly / quarterly reports. You are responsible for all of the electronic filing and all of the hard copy filing for the business. The role requires a high degree of organisation and attention to detail.


Main Responsibilities:

  • Assisting Portfolio Managers on a daily basis

  • Drafting letters to residents/leaseholders to advise of works, complaints, issues at the development

  • Drawing up and running Service Charge Reminders and Ground Rent Reminders (to be approved by appropriate portfolio manager)

  • Merging letters / Service Charge / Ground Rent demands

  • Printing out letters and send out via email and post

  • Corresponding with Leaseholders / tenants / contractors on a daily basis via the telephone and email

  • Drawing up invoices and statements of accounts for leaseholders and issuing where necessary

  • Filing and archiving documents of properties – ongoing

  • Ensuring invoices received have been billed accurately – i.e Billing address is in correct format should these be received by you

  • Liaising with Contractors and Utilities companies where necessary

  • Helping the portfolio managers prepare for quarterly meetings. This will include printing out the Income, expenditure and bank reconciliation data and the issues list. Once the packs have been finalised by the Associate Directors you will be required to bind the quarterly packs.

  • Prepare the meeting rooms for any meetings

  • Welcome clients to the office


The Ideal Candidate

  • Courteous and polite at all times, including while under pressure.

  • IT literate and proficient in the use of Microsoft Office

  • Ambitious, dynamic and motivated

  • Strong communicator, both verbally and written, with good use of grammar and spelling

  • Strong at time keeping and time management

  • Great organisation skills

  • Self-sufficient in terms of dealing with issues and equally adept at raising issues to management as required.

  • Presentable and well-dressed at all times as the role can be client-facing


If you would like to apply for the role or find our more, please contact our Careers Team at


We look forward to hearing from you!

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